The Greeter...
For 8 years I have done my banking by direct deposit, direct debit, and ATM.
The other day I had to go inside the bank because lucky me, I had some cash to deposit.
Yes I know you can put cash into an ATM but I'm not comfortable doing that - even for the $200 I had. I know you put it in a special envelope with all your account details etc and that it is quite likely correctly deposited to your account.
But I imagine that envelope somehow getting ripped to shreds as it disappears through the slot or falling down between panels and never being found; or worse ... little goblins inside the machine munching it up! Hey, no-one said my fear had to be rational!
So I went inside the bank where this person literally bounded across the lobby shouting "Good Morning" .
Why is there a greeter in the bank?
It's not as if you need help locating which aisle the tellers are in. And, the financial consultant people are sitting right there, at desks, right out in the open. (I wonder how they feel at not being behind the bullet proof glass?)
Greeter: So ... how can we help you today?
Me: Oh, I'm just going to deposit some money thanks.
G: OK - well the deposit slips are right here
Me: Mmmmm.
Greeter watches me like a hawk - surely he can't be worried that I am about to steal those forms and the pens are pretty securely tied down. I'm beginning to feel nervous.
Greeter suddenly asks: Do you have a checking account with us?
Me: No
G: Well, would you like to open one today?
Me: Do I get interest on a check account?
G: No,
Me: Well, why would I want one.
G: Because it's free to open!
Now that's why I like the impersonal approach of the ATM's!
Comments
A bank that I go to has a "greeter" but he's really security -- he's cheery and helpful and carries a big gun. I'm always careful to smile back!
And I think that they should give us interest on EVERYTHING. Seriously. They're lucky to get our money.
As for the greeter, I always flat out say no. Any other question or response just invites them to try to start persuading you. The worst is that there are so many people who'd be like 'it's free? well ok sign me up'... missing the 'useless,' and 'disadvantageous' part of it all. Good for you for not falling for it!
Oh, and the hawk hovering... uuuuuuugh.... i hate that. It makes me so uncomfortable.